This website and all pages within this website located at www.trueresultsretinol.com (this "Site") is owned and operated by BIOTONE® ("Company") and provides online services to you when you visit, shop or purchase items from this Site, use or access this Site from your desktop computer, mobile and tablet devices, or use software (collectively, "Device"). By using Company’s products and services, you agree to these conditions. Please read them and the Privacy Policy carefully before you place an order.

By accessing or using this Site using a Device, you acknowledge and agree that you have read, understand and agree to be bound by these Terms and Conditions and by any applicable law.

True Results may change these Terms and Conditions at any time without notice. When we make changes, we will post them here. If you do not agree to these Terms and Conditions, please do not use this Site or any Company products or services, and please promptly exit this Site.

Electronic Communications

When you use any Site service, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail, phone or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Order Acceptance and Cancellation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card or form of payment has been made. If your credit card or form of payment has been processed and your order is cancelled, you will receive a refund credit to your account. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item.

Once an order has been placed, it cannot be cancelled unless the shipment has not been processed. In this case, we will do our best to cancel the order if requested. We make every effort to maintain the operation of our site. However, should we experience technical difficulties, we are not responsible for orders that are not processed or accepted.